Posted my DMs to you Monday, returned with new soles the following Friday. Excellent, very prompt service for half the price of a new pair. Also excellent communication. Thank you very much guys!
Gary, January 2019
I'd just like to say how impressed I was with the quality of the repairs for my wife's boots as well as the speed of service and the personal touch when speaking to the team on the phone. I couldn't be happier to have found your company and the fact I'm in London and you are in Somerset is not a problem at all.
I would highly recommend using Saddlers4you for all your shoe/boot repairs as this service was really a level above the usual walk in shops. Well done!
Peter, January 2019
Many thanks to you and your team for the repair to my dm shoe.
I’m thrilled with the repair, and was impressed with the communication, response and service overall.
Already recommended to friends but happy extend to the general public.
Jennifer, January 2019
Just received my boots back with new zips. Its taken less than a week and they are fabulous cant fault the service or quality and fabulous value for money. Will definitely use them again without a doubt.
Tracey, December 2018
I ref to my Blue DM shoe with the splitting sole on the instep, which I posted to u on Monday this week asking if it was possible to repair, and how much .
I received it back today [Friday !]
WOW! What fantastic service . It looks like new /original ……..never know that it had been repaired.
And no charge !!
Brilliant service and so quick.
Thanks very much indeed.
It’s great to find people who can do this sort of repair.
Next time any of my DMs need repair, I know who to send them to.
Thanks again. Merry Xmas.
Gerry, December 2018
Arrived safe and sound. Many thanks - great job indeed!
Stephen, December 2018
Fantastic service. I sent off two pairs of shoes to be re-soled and one boot to get a new zipper. I sent it off on a Friday and got it back the next Wednesday. They must have immediately done the repairs and I am very happy with the results.
Julia, December 2018
Many thanks for the great repair to my Timberland boots. These required a full white Vibram sole. David contacted me to confirm what was required and the repair and return of the boots was exceptional. Not having used this service before to say I am very pleased is an understatement.
Alan, December 2018
On a number of occasions I have my Dr Marten Shoes resoled and a new zip fitted into my wife's leather bags. Thank you for an excellent & efficient service. I would have no hesitation in recommending your service to others.
Steve, November 2018
My boot is back and being worn, thank you so much the prompt repair and your very efficient service, I very much appreciate it.
With Very Best Wishes,
Felcity, November 2018
I have just received my resoled doc martens shoes. Superb job ! they look brand new. I thought that was the end of a good pair of shoes having worn the soles off them but you have given them another lease of life.
Very efficient and professional service.
Trevor, November 2018
I want to thank you for repairing my boots at such a high standard. Superior craftsmanship and quality of the material. No comparison with my local cobblers and well worth the extra money I paid.
Sabrina, November 2018
Thanks very much for great service. Boots sent on Monday, received by you on Wednesday and returned repaired by Friday. Nice job
Dave, November 2018
Thanks so much for the quick turn around on re-soling my Red Wings with new Vibram soles.
I can’t believe how quickly you have completed the repairs again - I won’t go anywhere else!
Lovely job that makes them look so much better. If I get asked where I had them done, I’ll point them in your direction.
Keep up the good work and thanks again.
Greg, November 2018
Thanks guys boots are like new again, in fact better. Chuffed with the quality of workmanship and really quick turnaround, less than a week. Well done, no hesitation in recommending your services in future.
Andy, November 2018
Just received my DM's back from you with new soles. They've been returned like new so many more years of wear in them. Excellent service too and back with me in 5 working days. T*** wanted to charge nearly £70 as opposed to £54 (including postage both ways) with you. I won't hesitate to use you again and will recommend you to others.
Chris, November 2018
Thank you for the very rapid turnaround on these. They look great and I'm looking forward to trying them out today.
Valerie, October 2018
I just wanted to send you an email to sincerely thank you for mending the broken zip on one of my favourite pairs of boots on Friday.
I certainly was not expecting that this could be done on the same day, let alone within the hour!!
This was customer service at its very best and once again, thank you so very much.
With kind regards,
Maria, October 2018
I just wanted to say thank you so much for how quick your service has been and the communication.
I received my boots back today, I'm so impressed with them and so grateful that you have been able to save them! brilliant quality and service. I shall be back! Great pricing also.
Thank you again,
Hannah, October 2018
Many, many thanks for the "perfect" repairs you carried out on my shoes. Not only have you replaced their crepe soles, but overall, they now look as good as new. I must also commend you on your very reasonable pricing, which more than compares with the High Street, and just as importantly, the speed and convenience with which you provide your services. (I have also passed on your contact details to the original company who made my shoes, in Sheffield, who no longer re-fit crepe soles, to give to any other customers in need of similar repairs.)
Many thanks once more, and I would definitely use you again.
With best wishes and kindest regards,
Thomas, October 2018
Thank you very much.
I just received my repaired boot and it is perfect. The quality is excellent.
Thank you so much for your speedy and professional service.
Julia, September 2018
Just received my DM's back from you with new soles. These are my most comfortable shoes and they've been returned like new so many more years of wear in them. Excellent service too and back with me in 5 working days. I won't hesitate to use you again and will recommend you to others.
John, September 2018
Thanks for the job you've just done, superb workmanship and as good as the originals!
Paul, September 2018
Received my boots today. What a fabulous job you've done they really are like new. Thank you so much for your fantastic service. I will spread the word.
Leonard, September 2018
A quick note to say thanks for a quick and high quality repair at a good price. I have my favourite brogues back in action. Many thanks!!
Nigel, July 2018
Dear Shoe repairs on line,
Just to say a quick thank you for your fabulous repair to my shoes; just like new. I have used you many times before and will continue to do so.
Roger. June 2018
Just to thank David and the team for fantastic service in bringing much loved shoes back to life - particularly those with Dainite soles
I won’t hesitate to recommend the team to friends as required.
Giles, June 2018
Hi David and Richard,
I just wanted to say thank you so very much, my sandal straps are absolutely perfect.
I can't thank you enough for your kindness and generosity.
Sally, June 2018
Thanks for the rapid and excellent replacement of my DMS soles. I posted them last Thursday and received them back this morning,6 June. They look like new and good for a few more years. By that time the uppers would have worn out. Your company is a little gem and I will promote your business whenever I can.
John, June 2018
This is s bit late but a huge Thank You for the recent repairs you did for us. We were delighted. More to follow!
Jo, May 2018
The shoes are great, thank you.
I'll be sending you some more soon!
Dave, April 2018
Recently you repaired two pairs of shoes for me. I would just like to say thanks for the care with which you did this job, and your tolerance in answering emails from me. Keep up the good work!
Martin, April 2018
Many thanks got the shoes today, the repair looks great.
Huw, April 2018
Full sole replacement Another outstanding job. Prompt, courteous (with even a call to check I would be there to received the return parcel), and a wonderfully comfortable outcome. Thank you once again.
Michael, April 2018
My shoes were delivered today, I'm absolutely delighted with the new dark brown vibram soles, great job, thank you.
John, April 2018
Today my repaired Clarke boots arrived. I am THRILLED at the beautiful job done by Saddlers. My local repair shop said nothing could be done to salvage them. I am glad I did not take their advice and found Saddlers. These are expensive boots and now they will last for many years to come. A great big thank you and wishing you much success in the future.
Carolyn, April 2018
I just wanted to say thank you for the amazing job you have done on replacing the zip in my boots - first class service, and returned so quickly.
Will be keeping your details in mind for referral to friends and family who need the same or similar service.
Diane, March 2018
Just a quick note to say thank you for the superb job you did in my desert boots, didn’t think they could be saved and they came back as good as new. Many thanks, Mike
Mike, March 2018
Good morning all,
My shoes were delivered safe and sound yesterday.
Thank you very much for such a high-quality, not to mention speedy service.
I'm absolutely delighted with the end result and won't hesitate to recommend your services to friends and family.
Very best wishes,
Nick, March 2018
I wanted to say thank you so much for the fabulous service you provided in fitting a new zip to one of my favourite pairs of boots.
I posted the parcel on Friday and by Monday received notification that the repair had been done and as on its way back to me.
The workmanship looks great and IO am really pleased to be able to wear my boots again.
Carol, February 2018
Daughter's Boots received back today brilliant job thank you.
Mike, February 2018
My local shoe repairer was unable to replace the zip in my mid calf length suede boots. I sent it to saddlers4you & received my boot within a few days - good as new! Thank you!
Anne, February 2018
Many thanks for the fantastic job with both the boots and shoes. This is the second time that you have refurbished shoes for me and again, as before, the work has been completed to an incredibly high standard. I look forward to doing business with you again.
Robert, January 2018
Thanks so much for re-soleing the boots- and polishing them! They look great. I'll dye them (hope it's easy?!)
Anna, January 2017
I have just received my boots and once again am really pleased with the professional finish, also the speedy and very efficient service.
Many thanks !
Angela, January 2018
Hi, I've just received my beautifully repaired boot, thank you so much and
In time for Christmas too. I shall definitely recommend your services.
Julia, Dec 2017 - France
Quite the most excellent service I have come across for a while, unlike the boot makers Welligogs attitude to my broken zip of who cares, you have sorted and sent my boot back all within a week, cant thank you enough.
Have a lovely Christmas
Joan, December 2017
Thanks for a very professional repair to a pair of boots. They look fantastic, and a far superior job than a certain high street repairers. Well chuffed!
Gareth, December 2017
My 2 pairs of boots I sent you to be fixed have just arrived home Just wanted to say thank you so much! 2 pairs of leather Ugg boots that cost me £200+ a pair I wasn't prepared to throw away or buy another pair!! You have done a fab job, keeping me informed and fixing the zips so quickly I haven't had to suffer too long in this weather with no winter boots
Nicola, December 2017
Here's some feedback for your website. I couldn't find a way of submitting it online
Excellent service from beginning to end. Was pleasantly surprised when I rang to ask if they had received my boot to find out that they had already as good as new. I guess the real test will be in how long it lasts, but so far I am very pleased
Christine, November 2017
Just want to say thanks for sorting my new soles out, they are great!
Cheers for the easy and helpful service man,
Alex, November 2017
Just a note to say thank you for the excellent shoe repair.
Matt, October 2017
The service I recieved was first class from start to finish.
My shoes are looking great, this is service as it should be.
Andy H, October 2017
I'd just like to say thanks for an amazing job! Removal of leather soles from my tan brogue boots and fitting new white wedge vibram soles in replacement. They look brilliant!!! Great people to deal with from start to finish.
Steve, October 2017
Thank you for the super repair on my Fly London boots, new zip absolutely perfect!! Super quick turnaround will definitely use you again and will recommend to friends!!
Emma, October 2017
Ive just got my boots back, thanks ever so much for a great job and quick service, I will definitely be recommending you to others and will use you again when I need to.
Emma, September 2017
I have just received my boots and I am thrilled with the repairs! I could have bought a new pair of boots but I am so glad I didn't. My boots are a few years old now but so comfy and am loathe to part with them. The new heels and gussets have smartened them up considerably-a wonderful professional job and such a speedy efficient and helpful service.
I will certainly be recommending you to friends and family!
Angela, September 2017
Hello, A huge thank you for the fantastic repair you've made on my boots with the new crepe soles. Brilliant! I was told so many times that the soles couldn't be replaced at all. Many thanks for giving new life to my favourite boots!
Rob, September 2017
Just to let you know the DM shoes have just arrived via Fed Ex. Thanks - nice job!
Conrad, September 2017
I just wanted to say a massive thank you for saving my shoe! It looks great and I will definitely be recommending you guys.
Many thanks again.
Belinda, August 2017
Thank you for replacing the elastic on the straps of my leather sandals. This was a very neat job. The service was excellent- posted to you on the Monday and returned to me Friday morning. Will recommend to all my friends!
Sheila, July 2017
Thank you so very much for resuscitating my much loved bedraggled boots, you've done an amazing job inserting new plaquets & re-heeling them, brilliant, thanks.
It's very much appreciated.
Kind regards & gratitude
Nikki Parsons, wearer of funk boots with a new lease of life....yay!!
Nikki, July 2017
Just received my shoes back
Thank you so much
Gill, June 2017
Just received my shoes and I'm super happy with the result! Thanks so much!
Alison, June 2017
Shoes safely delivered. What a lovely job you've done with them. They have such sentimental value for me.
Patti, June 2017
Your cobbler did an excellent piece of work.
I'm more than satisfied.
Johan C. Carlsen June 2017, International Customer
Richard, I have received my shoes, thank you. they are like new. they are better than new because they are already worn in but with new, grippy soles.
Thank you very much. I don't expect to use your services again any time soon as all my shoes are in reasonable condition but you will hear from me again when that situation changes.
Les, May 2017
Just a note to thank you for the fantastic repair job that you did on my brogues, the work could have not been done to a higher standard anywhere in the world!
Mike, May 2017
I've just received my shoes back from you (JR full sole and heels). I just had to say how delighted I am with the work you've done; it's great to find a company who does such a good job. I will definitely be using you for all my repairs going forward.
Jon, April 2017
Absolutely fantastic service. Excellent repair of my Dr Marten shoes. Many thanks.
Andy Webb, April 2017
Received the shoes, beautiful repair.
Many thanks for the top notch work and seamless process.
I plan on returning in the future, as well as recommending to any needing such work done.
Richard Gorka, April 2017, International Customer
I just wanted to thank you for repairing my zip for the second time!
The boot has arrived back safely
Lisa Selman, March 2017
I just wanted to say a big thank you for fixing my black long boots with a new zip. I actually think the boots look better now with the black nylon zip than the original bronze coloured zip. I have also managed to fix the little logo heart shape (just for decoration) to the pulley of the black nylon zip; so again I just want to say thank you to you and your staff!
Louise DuCarey, March 2017
Hi Thank you very much. it was nicely done.
Natsu, March 2017
Just a quick email to say thank you for the repairs to my boots, one of which had had the heel chewed by my dog. They are my favourites but thought I might have to say goodbye to them.
Lesley, March 2017
Many thanks for putting a new zip in my boot. Much cheaper than buying a new pair of boots especially when they will get me through another winter and many dog walks!
Catherine, March 2017
Wow what a fantastic job you did with my boots! After my dog chewed the zip I thought I would have to throw them away! They now look fabulous
Thank you so much I am so so pleased
What a skill you have
Tracey, March 2017
I finally got round to placing my order and posting my boot to you on Sat & I've got the repaired boot back today.
Wow, amazingly fast service, thank you!
Louise, March 2017
Package received fine.Turnaround time excellent.Quality of work excellent.Very pleased with the new soles on boots, exactly what I wanted!
Hugh, March 2017
Just to say that I am delighted with my boot's zip repair. You have given an efficient and effective service!
Gillian, February 2017
Fantastic service guys. Boots luck great. Top workmanship
Mr Danby, February 2017
Nice job done !
John, February 2017
We are so pleased with the boots that I tried to post a review on your website, but it wouldn't let me. So, if you want to, you have my permission to copy and paste the following.
Saddlers4you replaced the crepe soles on our son's desert boots. We posted the boots to them, the work was completed and they sent the boots onto our son within a week. They were prompt and helpful. The service and quality work we received was second to none.
Geraldine Smith, February 2017
Good Afternoon , Mr Richard Kerton-Welch
Boots have just landed!
Thank you so much for a quick and efficient service - but more than that the boots look just brilliant
I'm so pleased with the work done plus great value for money .
Thank you tons again
Denise, February 2017
Thank you for the return of my boots today. Fantastic job - good as new and glad to know someone out there can do this.
Till next time.
Bruce, January 2017
Thanks very much for your honest appraisal of my wife's shoes. Arrived this morning.
For your information, we will be using you again. As both my wife and I have a lot of leather shoes of Italian, Spanish and Portuguese origin. Now that we know that there is a quality shoe repairer who can re-sole shoes we will in future be sending our shoes for your assessment and repair.
Thanking you once again for an excellent service.
Ian, January 2017
I've received my boots back and just wanted to thank you for the lovely workmanship
I'm really pleased so thanks again
Lisa, January 2017
Wonderfully repaired. Thank you so much. You have been prompt, courteous and expert. I could not have asked for more and will be using your business again - you have a new infrequent (sadly, for you) regular.
All the best
Michael, January 2017
Received the boots and bag all with new zips. Only a week since posting. Excellent service. Thank you.
Sarah, January 2017
Thank you so much for the excellent repair you did on my Think walking shoes and all done and returned within a week. You have added more miles to my feet! I will definitely use your services again.
Joyce, January 2017
Received my boots back today, very pleased with the result, thank you for such a quick and impressive service.Many thanks
Jennie, January 2017
Great service with a quick turnaround. Posted from Newcastle on a Wednesday and returned by the following Tuesday. The finish on the sole is great and they certainly look the part. I can't comment on how well the soles themselves wear over time but at almost half the price (and a 3-4 week turnaround) of the official Red Wing repair service, I'd say it's money very well spent. Thanks very much!
Jack, January 2017
Received with thanks.
What an absolutely fantastic job, just like new. Much appreciated.
I'll be back in 3 years when I've ground down through the tread again!
Kindest regards and merry Christmas to all.
Alec, December 2016
Great job once again!!
Thank you.... that smell of the glue is so good too!!
Have a great weekend.
Rav Matharu, December 2016
I just wanted to say a massive thank you for repairing my boot so quickly and efficiently. I am delighted that it could be repaired and especially that you returned it so quickly!!
I wouldn't hesitate to recommend you.
Margaret Connor, December 2016
Thank you my boot has arrived.....great job looks as good as new. Brilliant service would highly recommend it.
Elizabeth, November 2016
Thank you so much for your customer-oriented and efficient service. I must say that it was so difficult for me to find locally a shoe repair shop which did zip replacements. The only one I was able to find was Jones (you can hide the name if needed). They sent the item to their repair company promising one charge, they hold my boots for a month and rang me back notifying that the price would be double from what I was promised. I was able to find “Shoe Repair online” and this was very pleasing experience. They have repaired the item the day it was received at their site and immediately sent it back. Moreover, they rang me to confirm the requirements (metal or plastic zip) to ensure the work is provided the best way possible. I did not even expect the boots to be delivered the day after and it was a good surprise to me. The work was done brilliantly and the boots
are good as new. I would definitely recommend “Shoe repair online” to anyone and I will use them again.
Thank you so much for your help,Yulia
Yulia, November 2016
I have yesterday received back my shoes just repaired by you.
What a wonderful job you have delivered! Those were the best spent £31 in shoes repair I ever payed in my life.
I was about to bin them but I can now wear them for at least another couple of years.
I will not hesitate a second to post you any other shoes I might need to repair.
Francesco Pugliese, October 2016
Just wanted to say thank you for repairing my boots so promptly, a fantastic service.
Dawn Dunham, October 2016
I just want to thank the company for such an excellent service. I have never used you before, but will definitely do so in the future. Everything has been excellent - from the prompt emails, to the phone calls, the repairs, and the delivery. Everything worked and it's a pleasure to dealwith your company. Thank you.
Sarah October 2016
Just to let you know I've received my boots, and I'm
so pleased with them, thank you so much!!
Sarah, October 2016
I have received my boots
back and I am over the moon with them, thank you so much ! I
had been looking for ages for somewhere that could repair
them, I will be using your service again.
Danielle, October 2016
The boots arrived safely yesterday, and look
Thanks very much for your help with
this and turning them around in such a short time.
Keith, October 2016
I just wanted to say thank you for how quickly and
efficiently you have dealt with my boot repair!
Sati, October 2016
Thank you for the boot zip which you just repair for me and arrived today. What a service. Will recommend you to my friends.
Elizabeth Grogan, October 2016
Just like to thank you for the resoling and oiling of my Dr Martens boots: fantastic job; quick return; the boots look better than ever!
Really pleased with your work.
Richard, August 2016
Thank you so much for a prompt service. The quality of the repair far exceeded my expectations. You've given me a pair of boots that I thought were ready for the scrap heap a new lease of life.
I'll be in touch again when my next pair of boots need revitalising.
All the best,
Neil, June 2016
Just a quick note to say thank you for repairing my motorcycle boot. I had paid another company to repair it last year but the new zip was of a poor quality and it broke within a few weeks of my getting it back. However the zip that you have fitted is of a very good quality and similar to the original zip. I am very happy with it. In addition to this I was very surprised at how quick I received the boot back.
All in all a brilliant service and will definitely remember you for next time.
Peter Trodden, June 2016
By the way. Boots arrived.
Great job. Awesome service
Hed, June 2016
Thank you so much for my boot am totally delighted with it. Really appreciate such superb service. Many thanks indeed.
Jane - May 2016
Absolutely brilliant, both service and product. Mailed my worn boots Monday 4 PM, received them repaired Wednesday 8:30AM!
Fantastic, well done guys. Please post this to your review section. Thank you
Frank Wykes, May 2016
Just opened the box containing my DMs which had been sent for re-soling.
What a great job they are like new. All the previous so called cobblers said they could not source the correct soles but now I have found a firm that can.
Thanks for a job very well done.
John Wallis April 2016
Just to say an appreciative thank you for the two LEFT sandals which you made up to a reasonable height for me. The work was excellent and both pairs have been successfully road tested!
I am delighted and will certainly hope to take advantage of your services in he future.
I am really pleased wth your warm and friendly service! And my boots!
Thank you so much for my lovely red DM boot with its new red zipper. We have had a good shoe repairer in our little town until recently but he is now too poorly to carry on working. I will tell his daughter about your business and thank you again.
Julia Parker, April 2016
Thank you very much for the good service on the boot zip repair.
Will use you again very impressed thank you.
Val, April 2016
Just to say thank you for dealing with my repair so quickly and so efficiently! Boot received with new zip! Thank you
Paola Churchill, April 2016
Received back just now and I am beyond amazed how you made them look so good....can't thank you enough - you are certainly very skilled...
Thank you again
Rachael, April 2016
Wow! You guys totally rock! Not only are my husband's 3 pairs of repaired expensive shoes absolutely beautiful, the overall service you provide is like something from the true good old days. Everything from my initial phone call to ask what best options to go for, right down to getting them back to me and ensuring FedEx had all my contact details so they could call me to arrange a meet up for collection owing to poor access to my house.
Everything was top notch. Don't ever lose sight of what you do so well. It sets you apart from all the others. Thank you again for showing that great British customer does exist. You put the Great back into British.
Hayley, April 2016
Thanks so much, my red wing iron rangers are better than when new. A perfect job on the stitching. Awesome craftsmen!
Paul McNamara, April 2016
I received my boots in the post today.
I just wanted to say thank you they are perfect, and you have made such a good job of them, and such quick service.
Lorraine, February 2016
Just a quick thank you for the adjustment you made to my wifes boots.
She is very happy with the work you did in super quick time and at last has a pair of boots she has always wanted that fit.
Steve Young, February 2016
Thank you for my order, received this morning.
The quality of the work was excellent and the service quicker than I expected.
I will certainly be using your service again.
George Bell, February 2016
Just a quick email to thank you for repairing the zip on my boots so quickly and with no fuss.
Lizzie, February 2016
Just received my shoes back from you and I am very pleased with the job you’ve done. Really excellent result! Many thanks, I’ll pass the word around!
Steve Burrett, January 2016
Dear David & Paul,
It is my first time using the internet to have my Doc Martens resoled via the internet and I write to thank you for both a prompt and high quality service.
Steve, January 2016
I have just received my Dr Martens boots back from you, fully repaired and looking as good as new. I am so pleased with the service that you have provided, so quick and the repair is faultless.
Thank you for such a perfect and stress free transaction.
Tony Smith, January 2016
My boot arrived two days ago after having been with you for a short while. I'm extremely pleased with the repair you've carried out for me and the fact that you let me know by email that the boot had been dispatched. Thank you for an exceptional service.
Lesley Smith, January 2016
David and his team - thank you so much for repairing my much loved boots and shoes, I cant believe what an amazing job you have done, I have recommended you to every woman I know! the shoes and boots look brand new, I am astounded, thank you so much, please thank everyone in your team - a great team, great work and great customer service.
Rosa, January 2016